Female Candidates Required for Customer Service Representative Job at West Bengal Full Time

Female Candidate required.

Eligibility: +2 or Graduation

Must be fluent in English and Hindi.

Shift Timings : 10am to 6pm

Must have proper knowledge in sending mails and customer etiquettes.

Should be able to handle critical situations and complete job within within deadlines.

Typing speed: 45 wpm

Freshers Welcome

Job Types: Full-time, Internship, Fresher, Walk-In

Salary: ₹7,000.00 – ₹10,000.00 per month

Education:

• Higher Secondary(12th Pass) (Required)

Language:

• English (Required)
• Hindi (Required)

Required Documents:

• Address Proof (Preferred)
• Aadhar Card (Preferred)

Benefits:

• Travel allowance
• Work from home
• Phone / Internet reimbursement
• Shift allowance

Customer issues handled:

Selection rounds:

• Written test
• HR Interview
• Technical Interview

Training provided:

Industry:

Job Duties:

• Answer incoming customer inquiries
• Collaborate with management teams to stay updated on new products, services, and policies
• Record customer information within our customer service database
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company’s customer service policies
• Other duties as requested

Work Remotely:

• Temporarily due to COVID-19