A customer experience executive is responsible for keeping track of customer journeys, interacting with customers across channels and platforms, and coordinating with all internal stakeholders in order to keep fine-tuning the customer’s experience.
JOB DESCRIPTION
KNOWLEDGE, SKILLS AND OTHER CHARACTERISTICS
QUALIFICATION AND EXPERIENCE
ADDITIONAL NOTES
Farida Gupta is a customer obsessed organisation and strives for nothing but the best in all its pursuits. This job will not be a happy place for someone looking for a comfortable shift driven customer experience gig. It’s for those who actually believe that customer experience and delivering value to the end user is the biggest driver of sustainable growth for an organisation. If you’re crazy enough to go to any extent for your customers, then this role is for you. Else, it’ll be a waste of your time and ours…
Job Types: Full-time, Regular / Permanent
Salary: ₹30,000.00 – ₹40,000.00 per month
Benefits:
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+91 7827488927