Perform checks on operational needs and administer new procedures for strict compliance.
Collate Hotel Incident reports (HIR), record statements, interview eyewitnesses and perform onsite investigation and involve the Authorities, if necessary.
Oversee critical and sensitive functions until completion and give command & control the operations during an emergency.
Ensure all security personnel are fully briefed on major events of the hotel and formulate the SOPs.
Assist the Security Manager to monitor Department’s budget and ensure expenditures are within the budget
Implement strict discipline on non-performers and liaise directly with HR Department for appropriate actions.
Prevent situations that could jeopardize the reputation of the hotel.
Document all incidents occurred in the hotel in connection with crime, subversions, potential liabilities and insurance requirements.
Assist staff in handling of unusual guests or employees’ problems, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, employee or guest accidents, fire or safety hazards, robberies, terrorist activities, civil disturbances, power or elevator failures, medical assistance and natural disasters.
Select, train, schedule, discipline and direct security colleagues in all aspects of security policies and procedures.
Keep abreast of developments within the hotel and community as they relate to security as well as act as a liaison with local law-enforcement agencies.
Remain informed of current local laws and regulations as they relate to the hotel, particularly in the area of guests, patrons and employees’ rights.
Responsible for all training related to the hotel’s emergency procedures.
Conduct orientation to new colleagues on Security & Safety.
Act as a representative at meetings in the absence of Security Manager.
Organize departmental functions/retreat to foster better relationships within the department.
Organize Workplace Safety Committee activities of Hotel.
Comply with hotel and department policies and procedures at all times.
Carry out any other duties as and when assigned by the Security Manager and the Management of the Hotel.
Constantly review the department’s operational needs working towards efficiency.
Perform and complete the management daily task lists and submit to the Security Manager for Vetting.
Oversee daily handing and taking over of teams and to check the documents handed over by the Supervisors.
Able to work on shifts and on weekends.
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
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