EY Hiring for GDN India Core HR _ Associate 1 at Thiruvananthapuram, Kerala Full Time

Full Job Description
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

As a Team member in the Talent Services Core HR team you will be responsible to support employee inquiries
Client responsibilities

Attends to inquiries as assigned (including inquiries or requests via telephone, chat or email) in accordance with established policies and procedures
Ensures all transactions are processed, documented and delivered within defined SLAs and quality standards and that work instructions are diligently followed; escalates issues as needed
Responds to customer needs and inquiries, exercises good judgment in applying concepts and guidelines
Follows through on commitments and takes responsibility for results; effectively prioritizes assignments; identifies and reports barriers and issues to Supervisor
Work on other HR operational support activities.
Completing all assignments & ensuring quality keeping the timeliness.
Identifies potential areas for process improvements and makes recommendations to Supervisor

People responsibilities

Contribute individually, being a role model to others
Coach and mentor junior peers when called upon to do so
Understand and follow workplace policies and procedures

Responsibilities, Qualifications, Certifications – External
Skills Requirements

Graduate/Postgraduate in any discipline
1 – 5 yrs experience with exposure to HR processes, HR Systems
Should be Proficient in MS office suite (MS Excel) & Analytical skills
Strong communication skills
High attention to detail, clarity
Client serving mind set.
Hard working, be able to stay focused when doing repetitive work, and remain calm during challenging assignments.
Experience with HR applications shared services would be an added advantage

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