Full Job Description
The successful candidate would be required to work in collaboration with Assistant Manager/ Team Lead to provide administrative support and ensure customer satisfaction.
Provide operation support for various administrative projects including but not limited – mailbox management, managing databases, creation and release of periodic reports, work MS-excel reporting, Content Management, web based publication support, working on dashboard creations and data analysis.
Manage day-to-day administrative issues and communicating appropriately to the customers.
Knowledge and Skills Requirements:
The role requires someone who can manage a number of concurrent activities, with strong multi-tasking, prioritization, organizational and time management skills.
Very good understanding of business functions and operations
Ability to prioritize and co-ordinate with multiple people on various variables
Ability to liaise with POC’s in different regions/offices and work as a team
Demonstrated proficiency and experience in MS Office Suite especially in Excel
Flexible with working hours
Observant with an eye for detail
Ability to make sound decisions fast
Methodical and systematic approach
Analytical and problem solving ability
High energy level, confident and assertive
Solid research and analytical skills
The ability to simplify complex analytical issues and communicate them to a variety of audiences.
Strong interpersonal skills
Excellent written and oral communication skills in English language
Excellent critical thinking skills to decipher the complex business requirements
Strong presentational skills; ability to clearly communicate complex messages to a variety of audiences
Possess high standard of integrity
The ability to work and team effectively with clients and other management personnel
Graduate in related discipline
2 to 4 Years in / BPO services/Project Co-Ordination.
Experience in multiple systems and applications
Prior work experience in a large professional services or financial services company
Experience working with clients from different countries (Desirable)
Experience working in an business where the primary spoken language is English
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
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