American EPAY Services Pvt. Ltd.., a PrismHR co, growing SaaS provider of human capital management solutions, is seeking an exceptional HCM expert with a strong customer service aptitude to work at our Noida office. This is an exciting and unique opportunity for a software support professional to join a highly entrepreneurial, collaborative organization that is looking to become a leader in the Human Capital Management (HCM) space.
As a Customer Service Manager, you will work closely with the company’s Service Delivery Leadership group, Customer Relationship Directors and Payroll Administration, supporting customers for Level 1 and Level 2 payroll related activities. You’ll work with our payroll tax and benefit administration groups, processing data requests from our ASO clients. This is an excellent opportunity for an ambitious, high-energy individual to be on the front line, connecting with customers and driving high customer satisfaction.
The ideal candidate will have customer support experience with HCM or HRIS systems, including time and attendance software and hardware.
Desired Skills & Experience
Company Description
EPAY Systems provides a seamless, cloud-based human capital management platform offering applicant tracking and recruiting, human resource management, benefits administration, time and attendance, and payroll and tax administration. Our full suite of human capital management solutions help companies with hourly workforces recruit, staff, manage and pay their employees. To learn more, please visit www.EPAYsystems.com.
As a high-growth, pre-IPO Company, EPAY Systems offers a competitive salary and career growth potential in addition to: