Enrolsy Hiring for Customer Service Representative Job at Thāne Full Time

Greetings!!

We are hiring for International Call Center in Navi Mumbai.

Location: Airoli

Qualification: HSC / Graduate / Any Graduate

Freshers are welcome

Excellent Communication skills

Any International voice experience will be preferred.

• Overseeing the customer service process.

• Resolving customer complaints brought to your attention.
• Planning the training and standardization of service delivery.

• Monitoring the work of individual representatives and of the team.

• Conducting quality assurance surveys with customers and providing feedback to the staff.
• Possessing excellent product knowledge to enhance customer support.
• Maintaining a pleasant working environment for your team.

Fixed Night Shift: 8 PM – 5 AM

Week Off: Saturday – Sunday fixed off

Good Luck!

Job Type: Full-time

Salary: ₹15,788.74 – ₹27,277.79 per month

Schedule:

• Night shift

Ability to commute/relocate:

• Navi Mumbai, Thane – 400708, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)

Speak with the employer
+91 8879437943