Full Job Description
JOB DESCRIPTION:
Email ID creation and Mail Clients configurations & Troubleshooting.
Knowledge of Server (basic to advance level).
Troubleshooting and installation of server OS 2016 and client OS (Win 8/10).
Configuring Active Directory Domain Services Structure in Windows 2016 Network.
Managing User Accounts, Group Accounts, Profiles in Windows 2016 Environment.
Installed and configured DHCP Client/Server.
Remote Management through Team Viewer, RDC to solve Windows and Software issue.
Configuration of mail clients and troubleshooting mail client related issues Outlook/365.
Backup & Restoration of data as per the request from users.
Monitoring LAN Network and Installation of VPN, Ethernets, Switches, and Routers.
Experienced in managing Email Id for users on cloud of Cpanel and ZimbraCloud.
Configure and access permission to Shared Folders, Manage Shared Folder Permissions, Configure file System Permissions, Map Drive on Network, Ownership of files and folders.
Responsible to manage IT Asset Inventory and maintaining the relationship with Vendors.
Installing, configuring and troubleshooting Printers.
Maintaining file, folder and user level security.
Basic Knowledge in installation and Configuration of Firewall.
Responsible for the maintenance and repair of routers, switches, and backup systems integral to network functionality.
Assisted in firewall maintenance throughout the network environment to maintain a secure system.
Served as the Microsoft Windows desktop operating system resource person to quickly address complex user issues.
Performed configuration testing of antivirus software in a networked environment.
Installation and troubleshooting of all kinds of applications used in Organization.
Handling customer escalations and proving solutions for the same.
Troubleshooting in Mails, OS, SWs, Networking devices and Internet issues.
Installation, Administration of Windows 8/10.
Experienced in Desktop and Laptop Assembling Brands like LENOVO, HP, and Dell.
Configuration of New user Profile, IP Address and LAN, WIFI, VPN.
Installations of Scanner, Printer of different vender (HP & Samsung) and trouble shoot the Setting and Configuration.
Install and troubleshoot software applications such as MS Office 2010/2016 and MS 365.
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Experience: 1+year
Salary: 22000 P.M
Job Location: Mumbai
Designation: Desktop Support Engineer L1