Endpoint Clinical , Inc Hiring for Platform Response Team Lead Full Time

The Platform Response Team Lead will lead and manage a team of software developers and testers in order to resolve issues for our clients every single day. This individual will need a no excuse leadership attitude, taking ownership of themselves and their team.

The Platform Response Team Lead will also be instrumental in overseeing the programming implementation and testing effort for resolving day to day issues. They will need to be able to identify patterns in issues and communicate them clearly. They are liaison to a U.S. based counterpart to communicate progress and observations in order to maintain delivery and improve the quality of our customer experience.

Responsibilities:

• Express genuine care about the customer experience
• Responsible for team engagement
• Follow issues from found to fixed, including development, code review, testing, and deployment.
• Maintain team morale and display company values
• Empower people to be more productive then they could be on their own
• Understand customer needs and determine direction for the team amongst competing priorities
• Understand the individual design requirements for a specific client implementation. Able to think critically about downstream effects of modifications
• Be conversant across front and back-end development to make modifications and enhancements across all aspects of the system.
• Ongoing interaction with design managers, project managers and testing on application usability, features and performance.
• Create sounds plans for resolving technical issues.
• Ensuring the team is consistently delivering high quality software following endpoint standards.
• To be a champion and expert to developerstesters and provide advice and solutions.
• Provides mentoring and training to Associate DeveloperDeveloperSenior Developer
• Onboarding new employees
• Responsible for fixing production issues, improving the quality of the system
• Documentation of system and processes
• Identifying areas of improvement opportunities which will be communicated back to RD

• The employee will be developing or implementing processes, policies, or systems.
• Line management of Development personnel

• Demonstrate efficient and accurate completion of all responsibilities.
• Ensures all team members are participating in the achievement of company goals and objectives.

Qualifications:

Bachelor’s degree or equivalent andor appropriate experience

Experience:

4-7 years experience with system design and development, specifically using asp.net, vb.net, C#, JavaScript, jsonXML, and SQL.

Broad understanding of technologies and data flow.

Experience debugging code as well as processes in order to make iterations as efficient as possible

Strong experience in several technologies, including HTML JavaScript CSS IIS ASP.net Dynamic Web Applications

Skills:

Ability to understand complexity while communicating succinctly

Excellent organizational and time management skills

Attentive listening skills

Strong leadership skills; including proactive issue mitigation

Ideal Candidate has polyglot programming experience; abstract problem-solving skills, not just syntax

Familiarity with full stack (reactmvcapis)

Familiarity with IRT (clinical industry) is a plus

,

Other details

Learn more…