Hello,
We are looking for a Customer Care Executive for a reputed firm.job Specifications.
Location : Kalyan , Mumbai.
Education/ Formal Qualification Any Graduate with MBA can be preferred
Skills (Technical / Computer /
Soft skills etc.)
– Must have excellent computer skills, excel, words etc.
Responsibilities
Looking after the in house Retailers Complaints & getting resolved from the relevant department.
(Retail Operations)
Sending s & Analyzing.
Event Organizing. (Marketing)
Events for retail Partners. (Retail Operations)
Looking after fit out work of brands. (Operation)
Coordinating with MEP, Security, Housekeeping & Parking Team.
Making Snag s.
Coordinating with the Project team for Mall renovation work.
Weekly meetings with the out source team members.
Customer service – CCE are required to interact with patrons on a daily basis and are adept at
communicating with these customers in a friendly, professional manner
Retail relations – CCE act as the Mall Management voice for a shopping center and therefore
must frequently interact with the media, the local community, and even law enforcement
Government compliance – Require to coordinate with all government departments need to
handle and assist all contracts and zoning ordinances
Credit control assistance – CCE is responsible for financial aspects of the Mall which
including rent , CAM , Utilities collection, parking collection
Retail and service provider Communication – Responsible can effectively communicate with
a diverse group of individuals, including property management, retail management, security
staff, Housekeeping , MEP & Parking staff middle management, and more
Records , s and inventory –CCE need to maintain track inventory, record , record day.
Please revert with updated cv.
Regards,Anamika Singh.
Job Type: Full-time
Salary: ₹21,000.00 – ₹23,000.00 per month
Schedule:
Ability to commute/relocate:
Education:
Experience:
Language:
Speak with the employer
+91 6378 160 361