Anticipating customer questions and providing answers at the first customer touchpoint is a key objective for the Global Medical Information organization and all Business Units. Global Medical Information (GMI) plays an integral role in driving medical launch strategy through creation of answers to unsolicited requests from customers (consumers, health care professionals, and payers) and through collection and analysis of customer insights.
The GMI Specialist is responsible for supporting GMI management and staff in preparing the portfolio of medical information deliverables and assembling appropriate reports which will enhance the first customer touchpoint. The GMI specialist will assist in delivering a consistent customer experience across molecules/products within a therapeutic area utilizing appropriate tools, systems, and processes.
Job Requirements:
Associate degree or equivalent required, bachelor degree preferred.
Demonstrated command of English grammar and sentence structure.
Specialized knowledge of editing & proofreading techniques.
Strong communication skills including written and verbal communication.
Demonstrated project management and time management skills.
Expertise in Microsoft Office Suite of products (Word, Excel, Powerpoint, etc).
General knowledge of scientific literature and library retrieval.
Ability to work well independently and as part of a team, and ability to assertively marshal the efforts of multiple contributors to projects.
Willingness to accept responsibility.
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