EAZYMED TECHNOLOGIES PRIVATE LIMITED Looking for Operations Manager at Chennai, Tamil Nadu Full Time

Job Responsibilities:

• Oversee day-to-day operations, ensuring seamless coordination between different departments
• Develop/ implement strategies to optimize operational efficiency and ensure customer satisfaction
• Track and monitor order fulfillment, minimizing delays and backlogs
• Inventory management – forecasting, procurement, and stock control
• Identify reliable suppliers and negotiate favourable terms for procurement of medicines and ensure timely delivery of medicines to our warehouse
• Oversee order processing activities to ensure accurate and timely order fulfillment
• Regular check on on-time dispatches and quality of packaging
• Overseeing logistics – transportation and delivery schedules for efficient and on-time dispatches.
• Identify bottlenecks and implement process improvement initiatives, SOPs, and suggest automation tools to enhance operational efficiency and productivity
• Manage and maintain relationships with key operations vendors
• Resolve customer issues and devise ways of improving the customer experience
• Conduct regular performance evaluations, provide constructive feedback, and support employee development through training and coaching.
• Lead and manage a team of operations staff
• Collaborate with cross-functional teams
• Ensure adherence to company policies, procedures, and safety standard and communicate all operating policies and/or issues at department meetings

Desired Profile/ Skills Required:

• Bachelor’s degree in operations or supply chain management, business administration, or a related field.
• Proven 4-6 years of experience in operations, preferably in a similar role.
• Atleast 1-2 years of team management experience
• Proficiency in using MS Excel, relevant software and tools for data analysis and process optimization.
• Strong communication and interpersonal skills, with the ability to collaborate with cross-functional teams.
• Strong knowledge and experience in inventory management, purchasing, and vendor negotiations.
• Strong analytical and problem-solving skills with a focus on process improvement.
• Ability to work in a fast-paced environment and manage multiple priorities simultaneously.

Job Types: Permanent, Full-time

Salary: ₹600,000.00 – ₹1,000,000.00 per year

Schedule:

• Day shift
• Morning shift
• Rotational shift

Ability to commute/relocate:

• Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor’s (Preferred)

Experience:

• Operations: 4 years (Required)
• Team Lead: 1 year (Required)

Work Location: In person

Expected Start Date: 15/11/2023