Derik Motors Looking for Service Manager at Tuticorin, Tamil Nadu Full Time

Job Title: Automobile Service Manager

Discover exciting career opportunities at our Nagercoil, Tirunelveli, and Tuticorin Branches!

We currently have openings available – don’t miss your chance to join our team and take the next step in your career.

Job Description:

The Automobile Service Manager oversees and manages all aspects of the service department within an automobile dealership or repair facility. This role involves ensuring the efficient operation of the service department, maintaining high levels of customer satisfaction, and maximizing profitability.

Key Responsibilities:

• Supervise and lead a team of service technicians and advisors.
• Schedule and coordinate vehicle repairs and maintenance tasks.
• Ensure the use of proper diagnostic tools and equipment.
• Manage the service department’s budget and control expenses.
• Maintain inventory of parts and supplies.
• Monitor and improve service quality and customer satisfaction.
• Address customer complaints and issues promptly.
• Implement and enforce safety and compliance standards.
• Collaborate with other departments, such as sales and finance.
• Train and develop service staff to enhance their skills.
• Stay updated on industry trends and technological advancements.
• Ensure a clean and organized service area.
• Provide regular s and updates to dealership management.

Qualifications:

• Relevant field Experience (preferred).
• Minimum 7+ years of experience in the automobile service industry.
• Strong leadership and team management skills.
• Excellent customer service and communication abilities.
• Knowledge of automotive systems and technology.
• Budgeting and financial management skills.
• Problem-solving and decision-making capabilities.
• Familiarity with industry regulations and safety standards.

The Automobile Service Manager plays a crucial role in maintaining the reputation and profitability of the dealership or repair facility by ensuring the efficient and high-quality servicing of vehicles and exceptional customer experiences.

Job Type: Full-time

Salary: ₹30,000.00 – ₹50,000.00 per month

Benefits:

• Commuter assistance
• Food provided
• Internet reimbursement
• Provident Fund

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus
• Yearly bonus

Experience:

• Automotive service: 7 years (Preferred)