Derik Groups Hiring for Customer Care Manager Job at Nagercoil Full Time

• Supervises stock order procedures.
• Sets and enforces a policy on the special ordering of parts. Ensures that stock orders represent at least (established %) percent of all orders.
• Analyzes sales, expenses and inventory monthly to maintain profit goals.
• Answers customers’ questions, resolves problems, and maintains customer satisfaction by providing problem-solving resources.
• Maximizes customer operational performance by providing help desk resources and technical advice.
• Enforces company policies and procedures.
• Determines customer service requirements by maintaining contact with customers and visiting operational environments.
• Updates job knowledge by participating in educational opportunities, maintaining personal networks, and participating in professional organizations.

Job Types: Full-time, Regular / Permanent

Salary: ₹15,000.00 – ₹30,000.00 per month

Benefits:

• Food allowance
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Nagercoil, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• total work: 1 year (Preferred)