Full Job Description
Assistant Manager Job Duties:Handling customer complaints and resolving issues that employees are not authorised to handle on their ownDealing with schedule changes, employee call-ins, and other staffing issuesFilling in for absent employees as needed to ensure smooth operation of the businessActing as a role model for all employees by continuously exhibiting a high level of service and attention to detail in all tasksDelegating tasks to employeesKeeping day-to-day activities organisedRecruiting and interviewing new hiresLeading training classes or providing one-on-one training to employeesSupervising employees and providing additional training and coaching as needed to ensure everyone is performing their job properlyResolving disputes between employeesAddressing employee problems on the job to ensure everyone is thriving in the workplace and satisfied with their job and work environmentMotivating employees to perform wellMaintaining a safe and clean work environmentTraining employees in proper safety procedures and providing training updates as neededOrganising promotions and spearheading marketing efforts by setting up displays and educating customers and employees on promotions or specialsManaging projects as assigned and organising teams to assist in these effortsAssistant Manager Skills and Qualifications:Management Skills; Leadership; Motivational Skills; Strong Communication Skills; Multitasking; Customer Service; Problem Solving Skills; Creativity; Ability to Work Well Under Pressure; Performance Management; Ability to Foster Teamwork; Organisation; Ability to Educate Others; Basic Computer Skills; Attention to DetailJob Type: Full-timeSalary: ₹13,609.00 – ₹60,000.00 per monthSchedule:Day shiftEducation:Bachelor’s (Preferred)Experience:Human resources management: 5 years (Preferred)Recruiting: 2 years (Preferred)total work: 1 year (Preferred)License/Certification:Professional in Human Resources® (Preferred)