Full Job Description
Location: C
Provides technical support and training to personal computer and PC network users. Assists users in solving problems using available hardware and software tools. Also supports, installs, and maintains personal computers, local area networks, server hardware, operating systems, software, and related IT sanctioned peripherals.
Join us to do the best work of your career and make a profound social impact as an Analyst, IT Technical Analysis in Hyderabad.
You will:
Installs and supports both hardware and software components for user group
Performs preventive maintenance, test and repair of equipment
Evaluates system configuration and software to ensure effective use of hardware resources
Addresses and resolves hardware, software and customer issues
Engages users to determine their potential future business requirements
Responsible for installation and maintenance of routine hardware/software systems and supporting smaller user groups
Supports simple hardware/software applications
Receives instruction and implements ways to optimize PC hardware resources in achieving business objectives
Assists with maintenance of local area network server systems Impact is on limited to smaller areas of the business
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements:
Typically requires less than 2 years of related experience in a professional role with Bachelor’s degree; or equivalent experience
Basic ability providing quality service to the user community and effectively manage their business needs
Basic troubleshooting skills
Basic understanding of the fundamentals of network and server/desktop administration, installations, upgrades, techniques, tools, materials, and equipment
Basic understanding of business and is able to perform basic analytical and technical tasks on PC systems, with entrylevel knowledge of LAN server system
Here’s our story; now tell us yours
Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.
What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life – while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.
We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.
You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.
Application Closing Date: Feb 28, 2022
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here.