DBS Mintek Private Limited Looking for Customer Service Executive in Pune at Pune, Maharashtra, India Full Time

• Handle incoming customer inquiries via phone, email, and chat in a professional and timely manner.
• Identify and resolve customer issues and complaints efficiently while maintaining a high level of customer satisfaction.
• Maintain quality standards for customer service by adhering to company policies, procedures, and service level agreements.

About Company: DBS Mintek Private Limited is a call center based in Pune, India. Incorporated in 2008 as a private limited company, we are well equipped with the state-of-the-art technology with the capacity for fast ramp-up and roll-out of new campaigns. DBS’s existing operation is a 1200 workstation facility, which would be scaled up by another 200 in a short span of time. It currently owns three centers with a total capacity of around 1200 seats.