Job Purpose
To improve the quality of customer interactions and KYC fulfilment in the VRM Channel through virtual support.
To be compliant and adhere to all regulatory KYC requirements and ensure appropriate customers are onboarded.
To improve knowledge on KYC requirements and support the VRM Channel onboarding process.
Support frontline business to deliver effortless banking experience to customers.
Key Accountabilities
Adhere to KYC guidelines and onboard customer as per the same
Customer acceptance procedure of the bank is strictly adhered to.
Identify KYC gaps if any and ensure the same is rejected upfront.
Act as first line of defense for the bank.
Primary Location: India-Maharashtra-Pune
Job: Customer Service
Schedule: Regular
Employee Status:
Full-time
:
Job Posting: Dec 1, 2022, 4:24:03 AM