5 hours per day/237 days per year/Salary Grade 7 $19.06 per hour (2023 – 2024 Support Salary Table) This is a morning shift, the hours are 7:00 am to 12:00 pm.
This Position Is In The Office And Is NOT a Remote Position. [Promotions Result In a 5% Minimum Increase] General Function
Under the direction of the Director of Information Systems the Customer Service Representative receives technology related telephone inquiries and problems, answers questions from personal knowledge and computer database, as time and complexity permit.
Prepares narrative summaries of other questions for referral to department specialists.
Enters technology and school maintenance related work orders as they are called in.
Knowledge & Ability