Location : Vadodara
Hotel Front Desk Responsibilities:
· Checking guests in and out.
· Receiving and managing reservations made online and telephonically.
· Verifying guests’ payment methods during check-in.
· Assigning rooms to guests and informing them of any specials offered by the hotel.
· Organizing transport services for guests at their request.
· Providing guests with information about the hotel.
· Keeping abreast of attractions that may be of interest to guests.
· Create and manage both digital and hard copy filing systems for all partners
· Answer the phone in a timely manner and direct calls to the correct offices
Hotel Front Desk Requirements:
· Graduation / Diploma qualification or equivalent.
· 2+ years’ experience working in a hotel receptionist or guest services role
· Previous hospitality experience would be advantageous.
· Strong written and verbal communication skills.
· Well-presented and professional appearance.
· Competency with Microsoft Office.
· Ability to learn on the job, maintain a positive, friendly attitude even under high pressure
· Excellent customer service skills
· Must have flexible hours.
Job Type: Full-time
Salary: ₹8,000.00 – ₹20,000.00 per month
Schedule:
Ability to commute/relocate:
Education:
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