Dansk Flygtningehjælp Hiring for Regional HR Coordinator at Dhaka, Delhi, Delhi Full Time

Full Job Description
Danish Refugee Council, one of the world’s leading humanitarian NGOs, is currently looking for a highly qualified Regional HR Coordinator for our Asia Region.

In the Asia region, DRC responds to the needs of displacement and conflict affected populations in three countries, with more than 1000 national and international DRC staff, operating within the region. The regional office is based in Dhaka, Bangladesh but with some regional positions based in other countries within the region or HQ. DRC Asia also hosts the Mixed Migration Centre (MMC) and Asia Displacement Solutions Platform (ADSP).

About the job

The Regional Human Resources Coordinator is responsible for ensuring that DRC’s human resource management strategy and functions are carried out effectively across the region in a compliant way. The RHRC will lead the Human Resources function of the regional office as well as providing overall advice, coordination and technical Human Resources support and oversight to the country offices. The role contributes to the development of regional HR strategies, which are translated into action plans and day-to-day tasks.

Your main duties and responsibilities will be:
General HR Support

Provide expert advice and support to set strategy and assure operational quality and compliance in COs and RO.
Advise and assist managers in Human Resources related issues and concerns.
Coordinate DRC Dynamics implementation in the region for People-to-Pay business process and support other business process where it has dependency on people-to-pay.
Promote and lead digitization of HR data (beyond DRC Dynamics) in the region.
Contribute and support in the change initiatives within the region.

Recruitment, development, and people planning

Drive and support recruitment and selection activities ensuring compliance for RO and COs as per the recruitment engagement matrix.
Ensure proper onboarding process for RO staff and support with onboarding of Country SMT members.
Ensure oversight and consistency in position titles and grades, across all field locations within the region.
Support staff development activities including promoting the DRC Learning Catalogue.
Work with senior management team and senior staff on new staff retention strategies and initiatives.

Performance, well-being, and compensations & benefits

Respond to and manage performance counselling, employee grievances and disciplinary issues as required, with a focus on building manager competency and ensuring that documentation is kept.
Support the performance management process in the RO and CO-SMT.
Ensure disciplinary procedures are administered in an equitable and fair manner and meets all legal and labour regulations and requirements.
Support people well-being initiatives.
Provide oversight and technical guidance to the salary review process in the COs in partnership with CO-SMT.
Ensure salary review process and compensation adjustments are done on time for RO.

Human Resources Policies and Support

Provide oversight and technical guidance to maintain and update Staff Human Resources Handbooks as necessary in the COs and RO.
Proactively pursue continuous process improvement in Human Resources related practices to enhance the quality and efficiency of output/delivery.
Work closely with HQ to share information and provide support as required.

Additional Tasks

Support Regional Office in conducting Code of Conduct trainings and Investigations.
On request perform any other additional duties assigned by the supervisor(s) to allow the organization to function optimally.

About you

To be successful in this role we expect you to have the following competencies:

Required

Relevant master’s degree; Professional training in Human Resources Management
A minimum of 5 years relevant experience in HR management, with additional experience in change management, and/or organizational development will be beneficial.
Experience in HR business partnering to mid or senior-level managers along with experiences with labour laws.
Demonstrated experience in the use of ERP systems
Strong communication and inter-personal skills
Demonstrated ability to work in a multi-disciplinary team.
Proven ability to manage large and varied workloads, and deal constructively with stress and periods with long hours
Proven ability to prioritize tasks, meet deadlines and work with limited supervision
Pro-active, stable, and robust character and a good team-player

In this position, you are expected to demonstrate DRC’ five core competencies:

Striving for excellence: You focus on reaching results while ensuring an efficient process.

Collaborating: You involve relevant parties and encourage feedback.

Taking the lead: You take ownership and initiative while aiming for innovation.

Communicating: You listen and speak effectively and honestly.

Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

We offer

Contract length: 2 years

Band: F non-management

Designation of Duty Station: Unaccompanied, family duty station

Start date: 1 December or soonest thereafter

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriates; please refer to drc.ngo under Vacancies. For questions regarding the vacancy please contact [email protected].

Application process

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.

Closing date for applications: 26/10/2021

For further information about the Danish Refugee Council, please consult our website drc.ngo.