Full Job DescriptionAs System Engineer at Dailyhunt, you will be responsible to take care of Corporate Infrastructure that includes Windows, Mac OS, Linux, iOS, Android end user devices and troubleshooting related to Network, Applications, IMAC process, OS cloning, printer installation, performance monitoring and troubleshooting for end user laptops/desktops/mobile devices. You will be taking care of all L1 & L2 level of End User issues. You will assume end to end ownership of driving issue resolution for End User issues on day to day basis.
What we Need:
You must be a graduate with 5+ years relevant experience in IT Infrastructure domain in Indian startups. You must have handled at least 1000+ employee base in local & remote IT setup with extensive hands-on experience on in-person and remote troubleshooting of the issues using remote control tools.
Solid background in corporate IT with end user services
Good understanding and hands-on experience on Windows Active Directory with User and Group management, Google Suit, O365
Rich Hands-on experience on Dell, HP, Lenovo, Surface, Apple, Mac OS, iOS, Android for hardware, software, network issues with in-person and remote controlled troubleshooting with L1 & L2 level expertise to troubleshoot the issues independently without supervision.
Sharp troubleshooting skills
Excellent communication skills to develop and maintain rapport with all employees
Attitude to solve issues without boundaries and with great sense of ownership and urgency
Flexible and able to adapt to a rapidly changing environment
Must be organized and have the ability to manage issues of varying length
Positive, self-motivated individual who can complete tasks independently
Must be a team player