Cvent is a global meeting, event, travel, and hospitality technology leader, with more than 4000+ employees worldwide. As a leading cloud-based technology company, we have over 25,000+ customers, including 80% of the Fortune 100 companies, in more than 100 countries.
Cvent’s software solutions optimize the entire event management value chain and have enabled clients around the world to manage hundreds of thousands of meetings and events. In addition to helping event planners navigate every aspect of the event process, we also provide an integrated platform to hoteliers to help create qualified demand for their hotels, manage that demand more efficiently, and measure their business performance in real-time.
About the role:
We’re looking for individuals that can not only contribute at a senior level, but can also make the whole team better by mentoring other team members. This is a hands-on position with a primary focus on the top tier technical support for products offered by Cvent. This position will actively serve as the escalation point to client services team for application issues and integration support. They triage, troubleshoot and ensure timely resolution of production issues, work closely with development teams and provide regular updates to stakeholders
What You Will Be Doing:
What You Will Need for this Position: