CSB Bank Looking For Customer Relationship Officer (Location : Kapurthala) at Kapurthala, Punjab Full Time

Customer Relationship Officer (Location …MFT8287

Retail BankingCity – Kapurthala

Required Experience

0 – 3 Years

Posted On

08 May 2023

Basic Section

No. Of Openings

3

Grade

NA1

Designation

Others

Closing Date

31 Mar 2024

Organisational

Organisation

CSB Bank

Organization Unit

Retail & SME (Business And Risk), Operations & IT

Sub Org Unit 1

Retail Banking

Sub Org Unit 2

Others

Sub Org Unit 3

Others

Sub Org Unit 4

Others

Sub Org Unit 5

Others

Sub Org Unit 6

Others

Branch/Department Code

950

Branch/Department Name

Head Office

Country

India

Geographic Zone

North

State

Punjab

City

Kapurthala

Worksite

City – Kapurthala

Worksite Code

Generic – Kapurthala

Skills

Skill

CROSS SELLING

CUSTOMER SERVICE

LEAD GENERATION

Minimum Qualification

ANY GRADUATION

CERTIFICATION

No data available

Working Language

No data available

Job Description

Job Purpose: Job purpose of an organized and attentive Customer Relationship Officer is to provide exceptional service to our customers by handling routine tasks, such as processing payments, accepting deposits, and handling withdrawals, while ensuring the cross sales basis customer’s financial requirements. Functional Responsibilities: Process transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions Informing customers about bank products and services Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete Maintaining and balancing cash drawers and reconciling discrepancies Packaging cash and rolling coins to be stored in drawers or the bank vault Keeping a clean, organized work area and a professional appearance Handling currency, transactions, and confidential information in a responsible manner Maintains customer confidence and protects bank operations by keeping information confidential