Branch Operations Manager – Tiruvanamala…MFT6453
Skill
RETAIL BANKING
BRANCH OPERATIONS
CUSTOMER SERVICE
CROSS SELLING
Minimum Qualification
ANY GRADUATION
CERTIFICATION
No data available
Working Language
No data available
Job Purpose:
To head branch operations ensuring top of the line customer service and customer engagements
Functional Responsibilities:
To ensure customer service standards are met and inimize customer complaints and escalations
Deepen customer engagements and ensure revenue is maximized by cross sell and upsell
Ensure smooth operations of the branch at all times
Ensure branch adheres to the highest standards of compliance
Ensure branch upkeep in terms of physical and IT infrastructure