Responsibilities:
1. Make outbound calls to potential customers to introduce products or services.
2. Answer incoming calls from prospective customers and provide information about products or services.
3. Understand customer needs and requirements to offer suitable solutions.
4. Follow communication scripts when handling different topics.
5. Keep records of calls and sales and note useful information.
6. Maintain a database of potential and existing customers.
7. Ensure customer satisfaction by providing excellent service and addressing concerns.
8. Meet daily, weekly, and monthly call quotas.
9. Follow up on leads generated through marketing campaigns.
10. Collaborate with the sales team to identify and pursue new opportunities.
11. Keep abreast of product knowledge and industry trends.