Credit Suisse Hiring for HR Service Center Specialist 2 at Pune, Maharashtra Full Time

Full Job Description
Your field of responsibility

We are a department that values Diversity and Inclusion (D&I) and is committed to realizing the firm’s D&I ambition which is an integral part of our global Conduct and Ethics Standards.
Opportunity to effectively manage workforce administration, employee lifecycle and exit administration.
Responsibility to take ownership of employee queries, provide active support to employees, managers and HR departments in personnel administration processes across the world.
The role includes performing transactions in accordance with the procedures and regulations for the country, with the highest standards of time and quality under the contract with the customer.
Providing answers, solutions and recommendations for inquires related to HR policy/processes by utilizing solutions provided by HR SMEs forms part of the main duties.
Build, update and maintain all HR related data via HR System on time.
Ongoing opportunity to assist in identifying areas to improve communications, efficiency of operations and implementing changes.
The opportunity to collaborate with Operation Leads, Stakeholders and Operation Managers to review requests trending and develop client service improvement projects (e.g., knowledge base content updates, training/education of end users etc.)

Your skills and experience

Understand the value of diversity in the workplace and is dedicated to fostering an inclusive culture in all aspects of working life so that people from all backgrounds receive equal treatment, realize their full potential and can bring their full, authentic selves to work.
Proficient in MS office Products along with hands on experience of working on HR ERP like PeopleSoft/SAP/SkillSoft etc.
Outstanding attention to detail with a high level of accuracy.
Experience working in an environment that promotes continuous improvement and/or automation of processes
Green Belt/LEAN certification will be an added advantage
Serviced multiple clients/processes in fast paced/3rd party BPO environment would be preferred
Experience working with partners across regions, and proven to be able to work across cultures
Can work on improving process dashboards, find opportunities for improvement using data and drive improvement projects independently
Reliable, patient, resilient and service oriented as well as flexible, able to learn new solutions and systems quickly
Committed to ongoing learning and implementing new knowledge into practice
Self-starter and motivated for professional development
Flexible to working in shifts including night shifts
Outstanding proficiency in communication skills
Your new employer

Find a new home for your skills, ideas, and ambitions. Credit Suisse offers you the ideal environment to progress your career, attractive benefits and excellent training.

We are a leading wealth manager with strong global investment banking capabilities founded in 1856. Headquartered in Zurich, Switzerland, and with more than 45,000 employees from over 150 nations, we are always looking for motivated individuals to help us shape the future for our clients.

Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success. We are committed to building a culture of inclusion with a deep sense of belonging for all of us. We will consider flexible working opportunities where possible. Our bank provides reasonable accommodations to qualified individuals with disabilities, as well as those with other needs or beliefs as may be protected under applicable local law. If you require assistance during the recruitment process, please let your recruiter know.