Job Family: Marketing
Country/Region: India
Job Family Description
The primary objective of a Clinical Manager is to provide clinical support and training for application/product to internal stakeholders (sales and marketing teams) and external stakeholders (doctors, nurses) in India and to assist the National Clinical Manager in various projects
Subsidiary size
All
Title
Clinical Manager
Reporting to
National Clinical Manager
Essential duties, accountabilities, and responsibilities
(20 – 25 bullets)
Train both internal and external customers on clinical applications and the products – ensure the sales and marketing teams and partner representatives are sufficiently trained in the relevant products and their clinical application so that the business is promoted accurately and competitively
Develop and maintain relationships with Key Opinion leaders (KOLs)
Drive all clinical educational programs for their respective zone
Assist the National Clinical Manager in the various projects like establishing centres of excellence, creating and managing advisory boards, creating clinical evidence, influencing national / regional guidelines, conducting high impact clinical programs etc.
Maintain a fundamental understanding of the function and capabilities of the key competitor products and their areas of clinical application
Represent the regional when clinical or product trials conducted in the region require local support, expertise and/or monitoring
Provide market feedback on customer or product issues experienced in the field and also areas of interest or potential research for future product development
Provide clinical and technical support to the internal team or partner stakeholders. This includes problem-solving, provision of technical details for tender preparation, product demonstrations and any questions of a clinical or technical nature
Regularly liaise with the Global Learning Centre, Product Development, Medical Affairs and Applied Research such that a wide view of the organizations educational and technical activities can be maintained
Ensure the Clinical Manager’s own clinical expertise and professional competence remains current and relevant so that the role’s primary objective can be met
Field work with the sales team on a regular basis
To represent the organization in various national and international conferences and share the latest developments in the domain
Demonstrates a sound understanding of industry/clinical/technical issues to facilitate development of clear, concise materials
Represents the organization in delivering education to internal and external stakeholders.
Seeks opportunities to share educational experiences with others
Draws upon an in-depth knowledge of the clinical application of products, key opinions within the market and recent research to enhance customer knowledge and awareness of organization’s products
Ensures training needs are identified for all customers and plans/organises the logistics of training delivery
Delivers training to targeted customers and motivates and energises the audience to commit to the organization’s products
Maintains accurate training records and evaluates training feedback from individual customers
Understands the principles of adult learning and the need to deliver ‘train-the-trainer’ solutions that align with customer needs
Demonstrates credibility and flexibility when delivering training with customers at a range of levels
Demonstrates subject matter expertise when facilitating solutions, e.g., product and disease state knowledge
Demonstrates high impact presentation skills that enhance understanding and buy-in.
Facilitates self-directed learning and encourages active utilisation of distance and e-learning tools
Maintaining own professional competence and expert clinical applications knowledge without practising on a daily basis
Personal
Characteristics
Demonstrates drive and ambition to grow himself / herself as well as Coloplast India with a positive and “can do” attitude.
Strong belief in alignment with Coloplast Mission, Vision and Values.
Passionate to make a difference and curious to learn.
Strong ethical mindset.
Excellent self-organisation capabilities.
Able to handle multiple tasks simultaneously.
Rigorous and ready to stretch.
Good at prioritisation.
Education and
Experience (Knowledge and
skills)
Subject matter expert in area of clinical specialisation.
Preferably a MBBS, MD.
5 years including relevant exposure in similar role.
Experience in a medico marketing, communications, or administrative position.
Experience in multiple software packages including graphics, supported by expertise in Microsoft Word, Excel and PowerPoint.
Effective communication skills (written and verbal) to interact with management and peers.
Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs. Employing about 14.000 people and with products available in more than 143 countries, we are one of the world´s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward – we explore, learn and look for new ways of doing things.
Coloplast is committed to being an inclusive organization, where people bring their differences to work each day, fulfil their potential and have a strong sense of belonging because – and not despite – of their differences. We therefore encourage all qualified candidates to apply regardless of gender, age, race, nationality, ethnicity, sexual orientation, religious belief or physical ability.
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