Citi Hiring for IT Quality Analyst 2 – RETAIL- CHENNAI at Chennai, Tamil Nadu Full Time

Full Job DescriptionThe IT Quality Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

Responsibilities:
Supports initiatives related to User Acceptance Testing (UAT) process in Retail space and product rollout into production. Testing specialists who work with technology project managers, UAT professionals and users to design and implement appropriate scripts/plans for an application testing strategy/approach.
Conducts a variety of process monitoring, product evaluation and audit assignments.
Documents findings and prepares nonconformance reports.
Tracks nonconformance items and ensures items are resolved before project moves to production.
Creates and maintains testing verification matrices.
Gathers, maintains and reports on quality metrics.
Verifies traceability in project work products.
Exhibits good understanding of procedures and concepts within own technical area and a basic knowledge of these elements in other areas.
Makes evaluative judgments based on the analysis of factual information; resolves problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedents.
Has limited but direct impact on the team and closely related teams through the quality of the tasks services provided.
Exchanges ideas and information in a concise and logical way; recognizes audience diversity.
Perform other duties and functions as assigned.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills:
Development in JAVA, Python, Java scripting, Advanced Excel Macros. Provide ownership in development and support of automation related activities. Need to possess sound logic and good knowledge in programming, debugging. Keen eye for detail to preempt potential issues and escalate early where required. work independently based on guidelines given for development and maintenance of products.
Good communication skills to effectively articulate ideas, issues and challenges, ability to Plan and organize workload to meet tight timelines.
6-9 years Quality Assurance experience preferred
Understanding of QA within Software Development environment
Logical analysis skills and problem solving Proven ability to work to deadlines.
Consistently demonstrates clear and concise written and verbal communication skills
Ability to work under own initiative or as part of a team.

Education:
Bachelor’s/University degree or equivalent experience

–

Job Family Group:
Technology

–

Job Family:
Technology Quality

–

Time Type:
Full time

–

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries (“Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the “EEO is the Law” poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting