Citi Hiring for IT Quality Analyst 1- WEALTH – CHENNAI at Chennai, Tamil Nadu Full Time

The IT Quality Analyst 1 is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Makes evaluative judgements based on the analysis of factual information. They are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own job.

Responsibilities:
Contributes in process monitoring, documentation about findings and nonconformance items resolution before production. The role is responsible for the creation, maintenance and report of testing verification matrices and quality metrics.

Conducts a limited variety of process monitoring, product evaluation and audit assignments.

Documents findings.

Prepares nonconformance reports.

Tracks nonconformance items and ensures items are resolved before project moves to production.

Creates and maintains testing verification matrices.

Gathers, maintains and reports on quality metrics.

Exhibits good understanding of procedures and concepts within own technical area and a basic knowledge of these elements in other areas.

Requires a good understanding of how the team interacts with others in accomplishing the objectives of the area.

Makes judgments based on practice and previous experience; evaluates options not covered by procedures.

Has limited but direct impact on the business through the quality of the tasks/services provided; area of impact is limited to the job holder.

Exchanges ideas and information in a concise and logical way; recognizes audience diversity.

Performs other duties and functions as assigned.

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:
3-5experience in an IT Quality role

Passionate about solving difficult or complex problems Possess excellent troubleshooting skills – able to identify problems by attacking them from different angles Can take both a qualitative and quantitative approach to problem analysis Ability to understand and write/update Functional and Technical documentation Ability to manage tasks, escalating when appropriate

Background in Software, IT, or a quantitative field of study Experience or knowledge in Software Development Life Cycle (SDLC) Reporting skills, proficient in creating status reports based on automation results

Ability to learn and understand complex concepts quickly

Good customer focus, attitude, and excellent interpersonal, verbal, and written communication skills

Education:
Bachelor’s/University degree or equivalent experience

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Job Family Group:
Technology

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Job Family:
Technology Quality

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Time Type:
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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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