Full Job DescriptionJob Purpose:
This is a role within the WorldLink Change Management team. The role entails managing the project processes from gathering of requirements through to the implementation of new code on the WorldLink platforms. The role will require the individual to work with the various stakeholder groups, including Client Operations, Product, GRU, Traders Technology etc.
This role would suit a self-starting individual, who is keen to work both independently and as a team player, and as and when situations arise, having the ability to be completely adaptable to changing business requirements and deliverables is essential.
Job Background/context:
WorldLink program aims to re-design and enhance the existing WorldLink infrastructure, improve customer experience, accelerate revenue and reduce cycle times & cost. WorldLink is a flagship global product for cross-border payments.
Key Responsibilities:
Conduct reviews of the relevant applications and processes with Stakeholders.
Gathering, analyzing and documenting business requirements; questioning, challenging and proposing innovative, automated solutions where necessary.
Ensure correct documentation is produced for each project including the BRDs, Testing scenarios, deployment plans and PVT scenarios.
Co-ordinate timings of document completion with stakeholders and engage with the e2e partners to ensure capability delivery
Adherence to structured management practices and audit standard frameworks
Assist in coordination of weekend release activities
Maintain adequate controls and tracking process to ensure audit requirements are fully met at all times for all projects.
Communicating progress of the projects/issues to stakeholders and Senior Management
Development value:
This is a role which allows an individual to understand the workings of a large program which has partners based in multiple regions in the world. There are opportunities to interact and develop working relationships with individuals and teams within various areas of the organisation e.g. Product, Client Operations, Technology, GRU, Compliance and Technology and across products e.g. CFT, Citidirect, CitiConnect, FXLM.
Knowledge/Experience:
Understanding of technical and/or process related projects
Understanding of the software development life cycle
Experience in producing communication material and presenting it ti stakeholders
Good knowledge of Excel, Jira Powerpoint and Sharepoint
Experience in writing requirements documentation, e.g. CR’s, BRD’s, FRD’s etc. is preferred
Understanding of Cross border payment processing, SWIFT standards, ACH payment processing, Cheque processing, Nostro reconciliation and payment processing involving automated FX is preferable
Skills:
Good Analytical skills
Ability to work on own initiative with limited supervision
Ability to work in a pressured environment and in meeting deadlines
Good organisation and administrative skills
A high degree of accuracy and attention to detail
Flexibility
Clear communicator ability to relay precise information both orally and in writing to senior management
Good time management skills
Ability to articulate ideas in a simple coherent way
Competencies
Ability to work effectively in situations requiring analytical, interpretive, and problem solving techniques
Good interpersonal and verbal/written communication skills.
Good influencing and negotiation skills; ability to build and maintain effective networks and relationships.
Proven team working skills.
Flexibility
Ownership and results orientation
Job Purpose:
This is a role within the WorldLink Change Management team. The role entails managing the project processes from gathering of requirements through to the implementation of new code on the WorldLink platforms. The role will require the individual to work with the various stakeholder groups, including Client Operations, Product, GRU, Traders Technology etc.
This role would suit a self-starting individual, who is keen to work both independently and as a team player, and as and when situations arise, having the ability to be completely adaptable to changing business requirements and deliverables is essential.
Job Background/context:
WorldLink program aims to re-design and enhance the existing WorldLink infrastructure, improve customer experience, accelerate revenue and reduce cycle times & cost. WorldLink is a flagship global product for cross-border payments.
Key Responsibilities:
Conduct reviews of the relevant applications and processes with Stakeholders.
Gathering, analyzing and documenting business requirements; questioning, challenging and proposing innovative, automated solutions where necessary.
Ensure correct documentation is produced for each project including the BRDs, Testing scenarios, deployment plans and PVT scenarios.
Co-ordinate timings of document completion with stakeholders and engage with the e2e partners to ensure capability delivery
Adherence to structured management practices and audit standard frameworks
Assist in coordination of weekend release activities
Maintain adequate controls and tracking process to ensure audit requirements are fully met at all times for all projects.
Communicating progress of the projects/issues to stakeholders and Senior Management
Development value:
This is a role which allows an individual to understand the workings of a large program which has partners based in multiple regions in the world. There are opportunities to interact and develop working relationships with individuals and teams within various areas of the organisation e.g. Product, Client Operations, Technology, GRU, Compliance and Technology and across products e.g. CFT, Citidirect, CitiConnect, FXLM.
Knowledge/Experience:
Understanding of technical and/or process related projects
Understanding of the software development life cycle
Experience in producing communication material and presenting it ti stakeholders
Good knowledge of Excel, Jira Powerpoint and Sharepoint
Experience in writing requirements documentation, e.g. CR’s, BRD’s, FRD’s etc. is preferred
Understanding of Cross border payment processing, SWIFT standards, ACH payment processing, Cheque processing, Nostro reconciliation and payment processing involving automated FX is preferable
Skills:
Good Analytical skills
Ability to work on own initiative with limited supervision
Ability to work in a pressured environment and in meeting deadlines
Good organisation and administrative skills
A high degree of accuracy and attention to detail
Flexibility
Clear communicator ability to relay precise information both orally and in writing to senior management
Good time management skills
Ability to articulate ideas in a simple coherent way
Competencies
Ability to work effectively in situations requiring analytical, interpretive, and problem solving techniques
Good interpersonal and verbal/written communication skills.
Good influencing and negotiation skills; ability to build and maintain effective networks and relationships.
Proven team working skills.
Flexibility
Ownership and results orientation
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Job Family Group:
Operations – Transaction Services
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Job Family:
Transaction Capture Services
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Time Type:
Full time
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