*We hiring for Graduates, fresher or experienced candidates with Excellent Communication skills for Voice process for Okhla Location.
Designation: Technical Support Associate -Voice
CIK Telecom Centre Pvt. Ltd.
CIK Telecom was founded in 2003 in Toronto, Canada, emerging from the advanced technologies and research from Onet System Inc., a leading consulting company in Canada specializing in telecommunications. CIK employs more than 300 staff with offices located in Canada, United States, China, Vietnam, India, and Morocco. We have local support centres in each of the major cities in Canada. CIK is registered as a licensed carrier with the CRTC (Canadian Radio-Television and Telecommunications Commission) since 2003.
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*Roles & Responsibilities:
Senior Technical Support Representative (Internet Connectivity)
For Level 1.2 Technicians:
Diploma or Bachelor Degree, and Major is related to Computer science or Networking
Understanding the DSL Technology and familiar with Modem/Router connections.
Optional:
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Requirements:
*Candidate should be flexible for 24*7.
*Knowledge about the principles of customer handling.
*Proper phone etiquette.
*Ability to speak and write clearly and accurately.
*Strong communication skills.
*Proficiency in typing speed and grammar.
*Position requires the use of headset and candidate should be open for the same.
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Shift Timings: 5:30pm to 2:30am, 09:30pm to 6:30am & 2:30am to 11:30am.
Working Days- 5 days
Both Ways Cab Facility*
Need to be from the respective hiring zones to avail cab facility.
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ₹15,000.00 – ₹28,000.00 per month
Benefits:
Schedule:
Supplemental Pay:
Ability to commute/relocate:
Education:
Experience:
Language:
Shift availability:
Speak with the employer
+91 9599192458