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Back Office/Customer Care
Chief Administrative Officer / Project Management Role – Sr.Manager Job at Haiderabad Full Time
Who we are looking for:
Reporting to the Regional CAO based in Hong Kong is a critical role for supporting the daily Administration and Business control function of Alpha Business in APAC region. This role will focus on the completion of a variety of administrative projects and overseeing the execution of CAO functions and executive reporting across Alpha. CAO functions include Facilities, Procurement, Risk Management, Information Security, Vendor Management, Marketing, Finance and Executive Administration.
Why this role is important to us:
The team you will be joining is a part of a regional, cross-divisional group supporting State Street Alpha.
State Street Alpha redefines the common definition of ‘alpha’ to mean powering better performance and outcomes at every point on the investment lifecycle and is the first open platform from a single provider that connects the front, middle and back office. It harmonizes data, technology and services across trusted providers to help our clients better manage their businesses.
Join us if making your mark in an ever-changing, increasingly complex and competitive industry is a challenge you are up for.
What you will be responsible for:
As Team member you will:
For Business Administration function:
Provide support and oversight for a variety of areas including executive presentations, dashboard reporting, internal communications, business goals/metrics reporting and coordination of administrative and business operations projects with internal business partners
Lead key activities for business planning sessions, business leadership meetings, regular reporting
Provide oversight and management of approval processes for systems, access, procurement, entitlement and expenses
Lead activities to enhance employee engagement e.g., newsletter, collaborate site, focus groups and recognition programs.
Provide support to functional managers for capacity planning and resource management, includes engagement with HR and Hiring Managers to create positions, requisitions and lead process through completion using myWorkday, PeopleSoft, Sailpoint and other required tools.
Maintain complete list of global employees/contractors.Â
Provide required metrics reporting on status, extensions, advancements, and turnover.
Improve on mechanisms for daily administration and business operationsFor business control function:
Engage with different product teams (i.e. DataGX, IMS and Analytics) to assess current business control environment and implement controls to satisfy BCO control objectives.
Conduct Assurance Reviews and control testing to ensure control enhancements are performed effectively
Monitor the timely resolution of risk and compliance issues within the assigned product sure
Effectively coordinate activities between multiple departments within State Street globally.
Volunteers for ad-hoc projects and helps with last minute requests.
Reporting to the Regional CAO based in Hong Kong is a critical role for supporting the daily Administration and Business control function of Alpha Business in APAC region. This role will focus on the completion of a variety of administrative projects and overseeing the execution of CAO functions and executive reporting across Alpha. CAO functions include Facilities, Procurement, Risk Management, Information Security, Vendor Management, Marketing, Finance and Executive Administration.
Why this role is important to us:
The team you will be joining is a part of a regional, cross-divisional group supporting State Street Alpha.
State Street Alpha redefines the common definition of ‘alpha’ to mean powering better performance and outcomes at every point on the investment lifecycle and is the first open platform from a single provider that connects the front, middle and back office. It harmonizes data, technology and services across trusted providers to help our clients better manage their businesses.
Join us if making your mark in an ever-changing, increasingly complex and competitive industry is a challenge you are up for.
What you will be responsible for:
As Team member you will:
For Business Administration function:
Provide support and oversight for a variety of areas including executive presentations, dashboard reporting, internal communications, business goals/metrics reporting and coordination of administrative and business operations projects with internal business partners
Lead key activities for business planning sessions, business leadership meetings, regular reporting
Provide oversight and management of approval processes for systems, access, procurement, entitlement and expenses
Lead activities to enhance employee engagement e.g., newsletter, collaborate site, focus groups and recognition programs.
Provide support to functional managers for capacity planning and resource management, includes engagement with HR and Hiring Managers to create positions, requisitions and lead process through completion using myWorkday, PeopleSoft, Sailpoint and other required tools.
Maintain complete list of global employees/contractors.Â
Provide required metrics reporting on status, extensions, advancements, and turnover.
Improve on mechanisms for daily administration and business operationsFor business control function:
Engage with different product teams (i.e. DataGX, IMS and Analytics) to assess current business control environment and implement controls to satisfy BCO control objectives.
Conduct Assurance Reviews and control testing to ensure control enhancements are performed effectively
Monitor the timely resolution of risk and compliance issues within the assigned product sure
Effectively coordinate activities between multiple departments within State Street globally.
Volunteers for ad-hoc projects and helps with last minute requests.
Education & Preferred Qualifications:
Graduate degree in Business, Accounting, Finance or equivalent.
CA degree preferred
Strong preference
Financial services industry experience
Previous consulting background
Additional requirements:
8 – 10Â years of financial services experience specially in Project management, client onboarding, PMP, CAO Exp
Good experience with Macros, Advanced knowledge with ppt, xl and word
Understands technology in terms of workflows, dashboards.
Experience in methodology-based solution delivery and managing stakeholder expectations.
Problem solving skills and ability to recognize long term solutions across multiple projects.
Self-starter, able to work both independently and as part of a team.
Good understanding of financial services and investment products.
Strong attention to detail and a focus on service.
Ability to prioritize multiple responsibilities to meet internal and industry deadlines.
Ability to perform under pressure and manage high volumes.
Committed to learn technical aspects of each deliverable.
Ability to communicate with various internal teams to resolve queries and escalate accordingly.
Strong communication, interpersonal, organizational, and time management skills.
Ability to interact with on-shore and off-shore teams to resolve inquiries and understanding when to escalate.
About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
Discover more at StateStreet.com/careers