CeX Hiring for IT Repair and Logistics – Manager Job at India Full Time

Location: Lower Parel, Mumbai

Experience: 3+ years

Salary: 9 – 13 lacs

Shift Timings: Two days off per week

Responsibilities Include:

• Leadership, development and management of the IT Repairs and Logistcis Team
• Taking ownership of the IT Repairs and Logistics operations
• Improving the delivery of services to meet the needs of the company
• Maintaining the standards of an established and high performing team
• Identifying problem areas and deficiencies while improving processes and implementing strategic solutions in time
• Managing hardware service requests globally
• Responsible for maintaining & arranging regular health checks of all the equipments in Support Centre
• Dealing with the lifecycle and RMA of IT devices
• Regular assessment/health check of server room hardware.
• Ensuring timely assignment of assets and keeping inventory portal up to date
• Managing & Organising IT inventory
• Managing the team and ensuring that the quality standards are being maintained
• Ensuring that IT repairs and Logistics processes and procedures are documented
• Communicating with Stakeholders, Managers, Senior staff and other departments to a high standard
• Collaborating with the global IT Logistics team in other territories
• Troubleshooting technical issues related to Mac OS, Linux and Windows OS
• Coordinating and planning with procurement department about future requirements for IT Assets and licenses for users
• Prepping of Store IT equipment like servers, printers, router, firewall etc
• Working in Harmony with Technical Services team Globally
• Attend, participate and (where required) lead in departmental meetings

Required Skills:

• Basic Networking & Hardware knowledge
• Experience working with and managing a team
• High level of verbal and written communication
• Ability to work under pressure
• Ready to contribute with own ideas and opinions
• Good appetite for technical knowledge
• High level of organisation, logical thinking, and problem solving ability

Desired but not essential skills:

• Experience with Windows Server operating systems
• Experience working within a service focused ticketing system
• Experince working with file servers, imaging software and inventory tool

Apply: Interested candidates can kindly email your updated resume to [email protected]. For additional information call us at 7738096814/ 7738096176 / 9967204923.