Full Job Description
JOB SUMMARY: Provide support in multiple functional areas of Human Resources (HR) as assigned by the Manager, including but not limited to, Recruitment and Employment, Personnel Records, Employee and/or Labor Relations, Payroll Administration, Job Evaluation, Compensation Administration/Analysis, Benefits Administration, OD/Training, Office Services and Special Projects.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Performs a variety of HR duties of moderate complexity under general supervision and is expected to apply demonstrated knowledge of HR policies and procedures.
Responsibilities vary, but may include any of the following:
Assists in the interpretation and enforcement of the HR policies, practices and procedures.
Ensures compliance with policies through training, coaching, audits and ongoing review of personnel actions.
Assists in the development and update recommendations for the Employee Handbook.
Ensures organizational charts are kept current. Gathers data on employee movement, such as hiring, promotions, lateral transfers and terminations for local input and entry in PeopleSoft system.
Assists in the administration of Compensation processes, such as merit increases, equity adjustments, promotions and lateral transfers and in notification to local payroll providers.
Administers performance management program to ensure effectiveness, compliance and equity within organization. Generates various reports to meet statutory or organizational requirements.
Provides payroll administration when applicable.
Administration may include following-up on sickness, vacation and overtime; preparing information for payroll external subcontractor; correcting and timely information for PeopleSoft for all modifications; administering EIP and pension fund; and filling all social returns.
Maintains updated personnel files on each employee.
Coaches managers on steps to deal with performance issues, unsatisfactory performers and how to terminate employees, if necessary.
Conducts exit interviews and analyzes the data collected through these interviews to develop recommendations and strategies to address turnover.
Assists in the design, development and implementation of benefit plans and programs.
Analyzes the benefit plans annually to ensure their competitiveness.
Works with managers to develop and maintain job descriptions.
Ensures that the descriptions are accurate and that job requirements are comparable to similarly graded jobs.
Obtains approval from HQ HR before publishing new job descriptions. Responds to annual compensation and benefits surveys.
Reviews prior year input, if available, matches positions, gathers the requested data and completes the survey.
Provides Office Services duties when applicable to meet the facility requirements including dealing with third parties vendors, which provide cleaning, copy machines, office supplies, mail delivery, cafeteria, security, landlord, disaster recovery, et cetera.
Coordinates local medical requirements, which provide physicals, drug tests, annual medical visits, et cetera.
Provides recruiting assistance for managers including, but not limited to ensuring position has been approved, tracking position openings and personnel changes, coordinating internal and external postings, developing newspaper ads, evaluating applications and resumes to determine qualifications, setting-up interview schedules, participating in job fairs and college recruiting, coordinating interns and summer hires, coordinating employee relocation needs and conducting new hire orientation.
Assists International Service Employee’s (ISE) needs, such as visa process, work permit, housing search/negotiations, car allowances, schooling information, local market survey, et cetera. Coaches and counsels employees on work-related issues. Investigates the circumstances surrounding such issues.
Discusses the matter with all employees involved or having knowledge of the situation and with the manager(s) of the employee(s). Develops action plans for bringing resolution to employees’ concerns. Supports Corporate Learning Excellence initiatives and delivers core HR process training to employees and managers.
Assists manager with learning and development initiatives for the assigned area.
Assists manager with communication of HR initiatives throughout the assigned area.
Performs other HR duties as specified by the manager.
Participates in accomplishment of continuous improvement objectives for the department.
Progress toward accomplishment of these is measured through maintenance of necessary measurements and analysis of associated data.
Participates in the identification of problem areas and development of resolutions to address them. Understands the Harassment policy of the company and is responsible for its application in all aspects of employment.
Demonstrated knowledge of various countries’ labor laws and regulations governing the Human Resources function. Demonstrated knowledge of Human resources policies, practices, and procedures.
Demonstrated ability to effectively communicate with all managers and employee levels.
Demonstrated ability to have firm and tactful, constructive conversations with employees, employment candidates and managers.
Demonstrated knowledge of and ability to apply documentation and flow-charting techniques.
Demonstrated knowledge of and ability to apply math computation skills, including basic addition, subtraction, multiplication, and division as well as statistics and other mathematical concepts.
Demonstrated ability to create and maintain basic spreadsheets, word processing documents and mail merges.
Proven ability to apply a customer service skills and techniques. Demonstrated ability to analyze situations, make decisions and take measured risks using available data as well as insight. Proven ability to concentrate on results while being flexible to achieve goals and have a sense of urgency and willingness to accept accountability.
Demonstrated ability to develop and maintain good interpersonal relationships working effectively with others inside and outside the company. Proven ability to strive for quality as well as timeless, while maintaining perspective as to the outcome of the decisions.
Proven ability to maintain high-level of confidentiality (must sign confidential agreement). Ability to sit for 75% of the workday and utilize a keyboard for 75% of the workday. Ability and willingness to travel as needed not to exceed 25% of the time.
A 4-year college or university degree and a minimum of 2 years exempt human resource experience is recommended.
Previous work experience must be progressively increasing in responsibility and accountability and demonstrate an ability to gain knowledge, skills, and responsibility such that a level of full competency can be reached.
Equivalent experience may be substituted for education.
Caterpillar is an Equal Opportunity Employer (EEO).
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