Full Job Description
The Human Resources Operations Senior Supervisor will deliver and execute core operational human resources services such as benefits, payroll, human resources compliances, data analysis, time and attendance, leave management, audits, worker’s compensation and employee health and safety. Key Accountabilities
Manage payroll and human resource compliance.
Design and deliver training and education sessions for employees, human resources professionals, supervisors and managers.
Represent human resources in change management.
Champion a strong continuous improvement culture to ensure deployment of scalable, simplified and standardized processes.
Align service delivery with laws, regulations, and corporate policies.
Take ownership of high priority escalations ensuring the correct priorities and resources are assigned and coordinate with internal stakeholders and external business partners as necessary.
Build partnerships with Total Rewards, Regional Compensation Team, human resources business partners, to create forward looking solutions that are globally consistent and regionally tailored, where appropriate.
Utilize the related technology systems and process enhancements to achieve efficiencies in the activities.
Champion a strong continuous improvement culture to ensure deployment of scalable, simplified and standardized processes.
Ensure accurate use of vendor management of human resource services providers within country.
Find opportunities for continuous improvement and standardization on processes currently led by country or region.
Lead and develop a team, coach and make decisions related to talent management, hiring, performance, and disciplinary actions.
Other duties as assigned Qualifications
Minimum Qualifications
Bachelor’s degree in a related field or equivalent experience
Demonstrable experience positively influencing and collaborating with business and human resource leaders
Confirmed understanding of evolving human resource service and demonstrated capability of leading organizational change efforts
Previous experience in service areas such as benefits, payroll, time and attendance, leave management, worker’s compensation and employee health and safety
Experience in human resource compliances
Previous experience leading teams
Minimum of four years of related work experience
Other minimum qualifications may apply Preferred Qualifications
Master’s degree or other post-secondary degree
Demonstrated ability to manage and implement human resources processes and client focused solutions
Consultative skills
Proven record of implementation and optimization of processes and metrics
Two years of supervisory experience
Experience in a shared services organization or working in multi-diverse environment
Project management experience
Minimum of 8 years of experience in operations or any core human resources