Manage and process Customer orders from order placement to shipping.
1. Receive orders and start co-ordination with various departments.
2. Find out critical points and escalating them on time.
3. Coordinate with Customer regarding any escalations.
4. Coordinate with Purchase dept regarding procurement
5. Exposure in promotional and pre sales activities
6. Involvement in product pricing
7. Team Handling
8. Product Verification
9. Courier Tie-ups and LSP parameter monitoring
10. Manage and supervise the operations executive & logistic executive
11. Optimum utilization of pickup boys & monitoring logistical operations
12. Has empathy for the customers Support services
Requirement:
1. Possess good communication and interpersonal skills, able to foster customer relationship and build good rapport with customer
2.Supply chain or Logistic background.
3.Able to communicate and interact to all levels and inter-departments
4.Good people management and problem solving skills
5.Able to work in fast paced environment with minimal supervision and meeting tight deadlines
6.Good writing skill and proficient in Microsoft Office applications
7. Good Knowledge of Financial Transactions.
8.Earlier experience in E-commerce industry would be added advantage.
Job Types: Full-time, Internship, Fresher
Salary: ₹15,000.00 – ₹25,000.00 per month
Experience:
Education:
Work Remotely: