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Information Technology

Cantik Tech Hiring for IT Service Desk/ Helpdesk Analyst Job at Greater Noida Full Time

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If interested, please share your resume at [email protected] or can contact on 7982591702

IT Service Desk/ Helpdesk Analyst

Keys Deliverables:

  • Single Point of Contact assistance for End User Support
  • To respond to the incidents/problem/change reported by end user predominantly through voice Interaction and also through email, chat and web portal
  • Log tickets in the call-logging tool on behalf of users
  • Take necessary action viz resolves (over phone or remote) or assigns the issue to right assignment group

Required profile:

  • 0.6+ years of experience
  • Freshers with good communication skills can also apply
  • Good customer handling skills

Ready to work in 247 support

  • Preferably immediate joiner

Work Location:

Greater Noida, Manesar

Job Overview

  • Date Posted:
  • Location:
  • Job Title: Cantik Tech Hiring for IT Service Desk/ Helpdesk Analyst Job at Greater Noida
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