Responsibilities
· Manage day-to-day operations of the cafe
· Hire and on board new wait staff and baristas
· Train employees on drinks preparation and proper use of coffee equipment
· Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)
· Maintain updated records of daily, weekly and monthly revenues and expenses
· Add new menu items based on seasonality and customers’ preferences (for example vegan coffee drinks)
· Advise staff on the best ways to resolve issues with clients and deliver excellent customer service
· Ensure all cafe areas are clean and tidy
· Nurture friendly relationships with customers to increase loyalty and boost our reputation
Requirements
· Hands-on experience with professional coffee machines
· Good math skills
· Availability to work within opening hours (including weekends and holidays)
· Excellent communication skills with the ability to manage and motivate a team
· Customer service attitude
· Additional certification (e.g. in Business Administration or Hospitality) is a plus
Job Type: Full-time
Salary: ₹15,000.00 – ₹25,000.00 per month
Schedule:
Speak with the employer
+91 7823962154