Blue Star India Looking for Service Delivery Engineer,Bhubaneswar at Bhubaneshwar, Orissa Full Time

• Regular review of open complaints and ensure response time and its closure as per SLAs
• Achieve Revenue generation targets.
• Ensure Preventive Maintenance adherence and audit quality of Service on regular basis.
• Maintain Customer i-base hygiene and regularly update end user data in system
• To drive customer engagement and high CSI. Building strong relationship with Customers by ensuring timely maintenance and addressing the concerns proactively.
• Ensure timely submission & processing of Invoices of NAD Customers.
• System and process implementation at all channel partners

Key Responsibilities:

• Knowledge of products, Retail Channel, Service Business expansion
• Technical knowledge about Service offerings and Channel Management
• Knowledge of Revenue Generation (AMC, Revamp business)

NAD Customer Services

Short Info

Posted: 113 day(s) ago

Location: Bhubaneshwar

Qualifications: B.Tech/Diploma

Experience: 3 Years – 0 Months To 8 Years – 0 Months