Log In
Sign Up
Back Office/Customer Care
bajajallianz Hiring for Customer Care Executive – KGB Job at Hubli Full Time
br{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]>
- Managing South Bank Head Office by offering them all kind of backend support.
- Overseeing the customer care service process of KVGB,KGB and other South related Banks
- Resolving customer complaints brought to his attention.
- Handling all types of MIS for banks and Team across south.
- PDA reconciliation of customer float and Agent Float
- Handling claims queries at Banks Head Office.
- IRDA related documentation Process and Procedure in liaison with the banks requirements.
- Campaign MIS for both internal and external customer.
- Taking care of monthly remuneration, invoices upload and process relevant with the same.
- Licensing documentation and Renewal of IRDA Code and Infra Codes for Banks.
- Renewals chasing and updates with team and Banks.
- Maintaining and Updating proper records, provide accurate, valid and complete information by using the right methods & tools.
- Follow communication procedures, guidelines and policies.
- Ability to multi-task, prioritize, and manage time effectively.