* Duties and Responsibilities – Operations • Processing of completed files and sending to CPU maintaining desired level of quality with minimum DVU hold System hold/Branch hold • Regular and close coordination with the sales/ Vendor for clearing all the holds without any delay. • Regular interaction and liaison with various HO departments. • Publishing regular MIS to Sales regarding the holds and processing of files. • Regular training to Sales and discussion on process/policy and to reduce branch hold. • Providing regular feedback/suggestions on process /system improvement to ACOM/RCOM. • Coordinating /taking regular feedback on expected business volumes from sales and planning accordingly for smooth processing of files. • Adherence to SLA’s-TATHOLDQcAUDIT • Knowledge documentation and KYC Required Qualification and Experience • Graduate with 0-3 years of total experience • Positive attitude and team player. • Should have collaborative work style to engage with peers & colleagues across the company. • Should have excellent communication skills along with strong presentation and data analytics skills.
Required Qualifications and Experience
* Operations • Processing of completed files and sending to CPU maintaining desired level of quality with minimum DVU hold, System hold/Branch hold • Regular and close coordination with the sales/ Vendor for clearing all the holds without any delay. • Regular interaction and liaison with various HO departments. • Publishing regular MIS to Sales regarding the holds and processing of files. • Regular training to Sales and discussion on process/policy and to reduce branch hold. • Providing regular feedback/suggestions on process /system improvement to ACOM/RCOM. • Coordinating /taking regular feedback on expected business volumes from sales and planning accordingly for smooth processing of files. • Adherence to SLA’s-TAT,HOLD,Qc,AUDIT, • Knowledge documentation and KYC Required Qualification and Experience • Graduate with 0-3 years of total experience • Positive attitude and team player. • Should have collaborative work style to engage with peers & colleagues across the company. • Should have excellent communication skills along with strong presentation and data analytics skills.