BAI Infosolutions Private Limited Hiring for Accommodation Operations Manager Job at Gurgaon Full Time

Job Responsibilities

• Plan, organise and coordinate the entire operation of the hotel (including silent services, personnel management and hotel administration)

• Manage, supervise and train personnel and apprentices

• Observe and monitor staff performance to ensure efficiency and adherence to policies and procedures.

• Confer and cooperate with department managers to ensure coordination of hotel activities

• Ensure smooth running of accommodation facilities, including the safety and wellbeing of clients

• Develop and build positive relationships with clients and hotels

• Liaise with other departments within the organisation, such as catering for conferences, and relevant external agencies

• Inspect the accommodation to ensure that hygiene and health and safety regulations are met, carrying out risk assessments as necessary

• Ensure that company standards for client services, decor, and housekeeping services are met or exceeded.

• Control quality to ensure expected standards in client services, decor, housekeeping, food, banqueting, etc.

• Develop and promote market strategies

• Manage and coordinate accounting, budgeting and statistical records, calculate operating figures, set room rates and strive for achieving profit targets

• Ensure compliance with health, occupational safety, licensing and other statutory regulations

• Answer queries about hotel policies and services, and deal with clients complaints and comments.

Skills

• Customer care skills

• Interpersonal skills

• Strong communication skills

• Financial planning and budget management skills

• Supervisory or leadership skills

• Strong business management skills

• Strong sales and marketing skills

Qualification

• MBA / Bachelors in Hospitality Management, Tourism Management, Business Administration or any management related field

Requirements

• Minimum 3 to 4 years work experience as an assistant accommodation manager within the hotel industry.

• Fluency in English; knowledge of other languages is a plus

• Excellent customer service skills as well as a business mindset

• Demonstrable aptitude in decision-making and problem-solving

Salary

*

Number of opening

1

Job Type: Full-time

Salary: ₹200,000.00 – ₹500,000.00 per year

Schedule:

• Morning shift

Ability to commute/relocate:

• Gurugram, Gurugram – 122003, Haryana: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 1 year (Required)

Application Deadline: 22/07/2022