Avinash Cargo Pvt. Ltd. Hiring For Customer Relationship Manager at Pune, Maharashtra Full Time

Job Responsibilities: –

· Plan, manage, coordinate and execute the end to end operation to the customers with an optimal delivered cost.

· Build strong relationships in market management to enhance business growth.

· Setting up meetings with potential clients.

· Actively seeking out new sales opportunities through cold calling, networking and social media & giving information to clients regarding ACPL’s current as well as new branches & additional services.

· Commercial Negotiations, Closures of Business, Agreement Signing and handing over to Implementation and Operations

· Share new customer details with the operation department & monitor regular operation function for the proper result orientation purpose.

· Able to handle escalation with corrective resolutions within TAT.

· Ensure that all customers are getting proper response from the CRM team either through mail or from the call.

· Establish procedures and workflows for consistency, efficiency and cost effectiveness.

· Create and implement policies that are robust and effective with an aim to continuous improvement of operational efficiency.

· Team handling with motivating team members to achieve their targets. Conducting / arranging effective training or team engagement programmes for them.

· Share the updates received from the CRM team with daily operations requirements or in case of any special requirements.

· Support new business initiatives and projects and contribute to review meetings and change processes. Ensure effective logistics implementation takes place relating to the changes

· Skills and Attributes: –

Ø Proven management skills with the ability to optimize team performance and development.

Ø Highly skilled communicator with the ability to form and maintain good relationships internally and externally.

Ø Strong interpersonal, negotiation and influencing skills.

Ø Proven analytical, problem solving and organizational skills.

· Experience: – 5+ Years’ experience in Transport Industry

· Qualifications: – Graduate/Post graduate

· Gender : – Male

· Job Types: Full-time, Regular / Permanent

· Salary: As Per Company Norm

Job Types: Full-time, Regular / Permanent

Salary: ₹25,000.00 – ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Provident Fund

Schedule:

• Day shift

Work Remotely:

• No