AVG MOTORS LTD Hiring for Customer Care Manager Job at Adūr Full Time

Ensuring 100% customer satisfaction in the car service provided by the Maruti Suzuki Service Center.

Capturing of the customer complaints through the customer feedback system.

Addressing those customer complaints within the stipulated turn-around-time.

Ensuring that the customer complaints are resolved within the stipulated TAT.

Ensuring the maintenance of Customer Satisfaction Index Score.

Update and maintain all records relating to customer satisfaction surveys.

Job Types: Full-time, Regular / Permanent

Salary: ₹13,500.00 – ₹16,500.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Life insurance
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

COVID-19 considerations:
All customers are required to wear a mask and common areas are sanitized regularly.

Experience:

• Customer relationship management: 2 years (Required)

Speak with the employer
+91 8606039999