Description
JOB DESCRIPTION
Basic Information
Position Title Sales Officer / Sr Sales Officer (FOS) Grade/Level Executive, Sr. Executive
Vertical Liability Location Liability Branches
Business Retail Branch Banking Department Liabilities
Organizational Relationships
Position Reporting to Team Leader / Branch Sales Manager / Branch Manager (Rural locations)
Direct Reports if any No
Job Purpose
Qualification Graduate in any Discipline
Relevant Experience Fresher / 1-2 years of experience in Field Sales (Liability / insurance sales preferred).
Functional Competencies Selling skills, Good communication skills, Fluently speaks and understands local language.
Behavioural Competencies Customer service attitude, Negotiation & Relationship building Skills.
Calm and composed
Ability to work under pressure
Job Responsibilities
Financial Responsibilities Acquisition of CASA & liabilities a/c from cold calling, market reference, cross sell and selling third party products (life & health insurance, mutual funds SIPs)
Non Financial Responsibilities Responsible for implementing sales and marketing activities within a branch in order to grow the Liabilities business and achievement of sales targets.
Ensure Liability acquisition targets are met by developing new relationships and leveraging existing ones within the customer base.
Responsible for acquiring new customers through multiple channels – campaigns (in the vicinity), branch walk-ins, referrals from existing customers, through industry bodies and associations and through running industry
Achieving over all numbers and value targets as per scorecard.
Ensuring timely opening of accounts and giving smooth on boarding experience to NTB customers.
Compliance & Risk Responsibilities Understanding of KYC, AML guidelines and complying with Bank policies and guidelines for the role and responsibilities.
Taking the responsibility of bank’s information – No third party info disclosure, verbal, written, soft copy, mail any way.