Attitude Edutech Pvt. Ltd. Hiring for Telesales Executive at Yamuna Vihar, Delhi, Delhi Full Time

Job description

Roles and Responsibilities

• Responsible for making outbound calls and regular follow up on leads assigned.
• Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product/Service to the Customers.
• Selling Training Courses over the phone and achieve the targeted sales numbers & value, set quality parameters
• Explaining the product/Service features in detail and how to use the Services.
• Understand the Customer requirements, encourage them to upgrade / renew the Services.
• Address all the issues / grievances of customers and provide the right customer experience.
• Capture the insights from customer interactions and share it with the internal team.
• Strictly adhere to the process requirements

Skill and Competencies required

Functional

Business Knowledge Process Knowledge

Product/Services Knowledge

Customer Orientation

Language skills English / Regional language

Telemarketing / Selling Skills

Basic computer skills MS Excel, Word

Behavioral

Values Integrity / Honesty / Respect

Communication Oral & Written skills / Listening

Executive Presence

Business / Telephone Etiquette

Influencing Skills

Empathy

Self-driven / Initiative

Ability to manage stress

Willingness to learn

Desired Candidate Profile

• Graduate in any stream / Awaiting final year result / Graduate with arrears can also apply
• Experienced Candidate with good communication, sales flair and candidates with 2 Years – 3 years experience in Telesales / Telecalling / Telemarketing / Collections / Retention / Domestic BPO / Direct Sales / Telecom / Insurance / Customer Engagement process or domain

Expected Start Date: 15/2/2021

Job Type: Full-time

Salary: ₹150,000.00 – ₹250,000.00 per year

Benefits:

• Cell phone reimbursement
• Work from home

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Experience:

• work: 2 years (Preferred)
• total work: 2 years (Preferred)

Education:

• Bachelor’s (Preferred)

Work Remotely:

• Yes

Speak with the employer
+91 9990856195