Area Manager Operations Mgmt N&W Jobs at Delhi, Delhi, India Full Time

• Implementation, Review, and monitoring of Contract Management Process:
• Develop a dashboard of key KPI’s to monitor performance for effective implementation of Contract Management Process.
• Implement P-D-C-A process of continuous improvement on Cost, Quality, Delivery and Customer Satisfaction Index.
• Implementation of Quality Management System at the Centres.
• Ensure adherence to Quality Assurance Plan (QAP)
• Conduct planned Quality Audits of various Centres.
• Implement Quality Standards (Ex ISO 9001, ISO 14000 etc.)
• Plan training and development program with TSL Quality Assurance team to improve in- process capability of these facilities.
• Participate in Periodic monitoring and review of PQCDSM of the centre with the customers.
• Implement TSL H&S Policies
• Develop a process of regular internal H&S audit.
• Develop a H&S Plan for the centre.
• Implement 5S concept for management of housekeeping of the Centres.
• Operations Management & Improving Operational Efficiency
• Develop operational schedule based on OSP for each Centre.
• Monitor RM stocks at various stock points.
• Develop KPIs to monitor operational efficiencies.
• Develop MIS to update order progress and advance information of deviation.
• Risk Management & Prioritization
• Ensure risk identification, risk analysis, risk evaluation, risk mitigation, and risk monitoring for each centre.
• Guide site team/Vendors/Production partners and ensure Priorities of jobs sites are met based on requirements
• Cost Reduction / Working Capital Management:
• Study the cost elements and benchmark it with best in the Industry.
• Develop cost reduction plans through automation/efficient processes.
• Monitor age of the RM & FG stocks at each centre and coordinate with sales and LP planning team to ensure faster stock turnaround time.
• IT Support
• Support Centre’s Operation team with selection of appropriate IT infrastructure.
• Implement necessary training in SAP processes and systems.
• Resolve IT issues in consultation with central IT support team.
• Support Centre with in understanding and supporting with various civil engineering software like CuBe+, AutoCAD, MS Office & BIM Managers.
• Capability Development – Processing Infrastructure
• Review and prepare gap analysis on operational capabilities.
• Develop a time bound plan to develop required processing capabilities.
• Take a sign-off of the plan and implement it in a time bound manner.
• Periodically monitor the progress and report and compliance to Central Teams.
• Capability Development – Human Resources
• Support SPC’s management team in developing an appropriate organisation structure.
• Develop a customised Training Plan through Training Need Survey Process and implement it at each SPC centre.
• Audits and Stock Reconciliation, disposal of scrap and old stocks:
• Plan and implement stock audits with Regional Finance Manager.
• Close all the open audit observations in a time bound manner.
• Support sales planning team in effective disposal of scrap/old stock.
• Rejections and Customer Complaints:
• Implement corrective and preventive actions at Centre based on customer /CCMP feedback.

Skills

Overall experience with deep knowledge on Centre operations, Business Development, Sales, Construction, Project management, Safety and Quality standards.

Construction, Commercial acumen, Project Management, Knowledge of sales processes, Analytical Skill, Professional Software Skills like CuBe+, AutoCAD, MS Office & BIM Managers

Other Details

Degree in Civil/Mechanical/Structural Engineering (B.Tech /M.Tech) with experience in managing Construction Service centre