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Applied Materials Inc. Hiring for IT PDP Functional and Technical Analyst at Bengaluru, Karnataka Full Time
Full Job Description
Key responsibilities:
Serve as an interface with a customer sub-group within a business unit or functional area in the Product Development Process such as Sales, Operations, Engineering, Service and Finance for the purpose of business technology alignment, solution discovery, service management, project portfolio management and relationship management.
Analyzes business requirements or issues for PDP Accolade and Account Request process, converts analysis to functional specifications, and designs solutions to meet cross functional business requirements or resolve issues. Perform and document software application configuration, prepare and execute testing scenarios and scripts (unit, integration, performance, regression acceptance) and data conversions.
Provides business application functional support services to meet performance, availability, customer service level agreement, and customer satisfaction targets. Monitors specific IT systems or set of systems for availability, performance and capabilities and reports anomalies through predefined process. Oversees and/or completes root cause analysis and resolution of complex outages or incident trends working with infrastructure and technical teams, support providers and application vendors. Recommends and executes required corrective actions. Participate in evaluation and recommendation of patches, point releases, major upgrades and new systems.
Delivers project and support services in area of responsibility within allocated budget. May be responsible for development of budgets for small to mid size projects and/or for timely renewal of maintenance and subscription contracts.
Adheres to and guides junior staff and contingent workers to adhere to GIS project management, software application development, testing, service management, change management, RCA and other relevant processes, standards, governance and controls. May manage execution of sox controls and testing, and support internal and external audits.
Plan and manage small to medium sized business application projects to ensure effective and efficient execution in line with guardrails of scope, timeline, budget and quality. May serve as a team lead on a larger, complex project.
Oversees/manages contingent workers performing project and/or support services. Responsible for the selection, on boarding and off boarding of contingent workers in a timely manner. Mange contingent worker project/task assignments and ensure work product quality. Approves contingent worker time sheets/cost.
Serve as an interface with a customer sub-group within a business unit or functional area in the Product Development Process such as Sales, Operations, Engineering, Service and Finance for the purpose of business technology alignment, solution discovery, service management, project portfolio management and relationship management.
Analyzes business requirements or issues for PDP Accolade and Account Request process, converts analysis to functional specifications, and designs solutions to meet cross functional business requirements or resolve issues. Perform and document software application configuration, prepare and execute testing scenarios and scripts (unit, integration, performance, regression acceptance) and data conversions.
Provides business application functional support services to meet performance, availability, customer service level agreement, and customer satisfaction targets. Monitors specific IT systems or set of systems for availability, performance and capabilities and reports anomalies through predefined process. Oversees and/or completes root cause analysis and resolution of complex outages or incident trends working with infrastructure and technical teams, support providers and application vendors. Recommends and executes required corrective actions. Participate in evaluation and recommendation of patches, point releases, major upgrades and new systems.
Delivers project and support services in area of responsibility within allocated budget. May be responsible for development of budgets for small to mid size projects and/or for timely renewal of maintenance and subscription contracts.
Adheres to and guides junior staff and contingent workers to adhere to GIS project management, software application development, testing, service management, change management, RCA and other relevant processes, standards, governance and controls. May manage execution of sox controls and testing, and support internal and external audits.
Plan and manage small to medium sized business application projects to ensure effective and efficient execution in line with guardrails of scope, timeline, budget and quality. May serve as a team lead on a larger, complex project.
Oversees/manages contingent workers performing project and/or support services. Responsible for the selection, on boarding and off boarding of contingent workers in a timely manner. Mange contingent worker project/task assignments and ensure work product quality. Approves contingent worker time sheets/cost.
Functional Knowledge:
Demonstrates conceptual and practical expertise in the PDP process and Accolade application and discipline and basic knowledge of related disciplines.
Business Expertise:
Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market.
Leadership:
Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements.
Problem Solving:
Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information.
Impact:
Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies.
Interpersonal Skills:
Explains difficult or sensitive information; works to build consensus.
Needs strong experience in the development, process and design of the PDP application (Accolade) and account request tools and will provide senior oversight in resolving complex application related issues in production, as needed.
Qualifications
Education:
Bachelor’s Degree
Skills
Certifications:
Languages:
Years of Experience:
2 – 4 Years
Work Experience:
Additional Information
Travel:
Yes, 10% of the Time
Relocation Eligible:
No
Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.