amdocs Hiring for Operational Excellence COE Specialist at Pune, Maharashtra Full Time

Job ID: 138682

Required Travel :Minimal

Managerial – Yes

Location: India- Pune (Amdocs Site)

Who are we?

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 28,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.3 billion in fiscal 2021. For more information, visit Amdocs at www.amdocs.com

In one sentence

Promote and lead Operational Excellence and quality at the company or division level while implementing Amdocs and industry best practices.

What will your job look like?

1. Assesses current status against desired end state using relevant assessment practices

2. Initiates process improvement and methodologies/processes/services/measurements through the entire lifecycle based on Amdocs Quality Best Practices & Policies based on Division/Unit needs

3. Delivers Quality & OE Professional Services for both internal and external customers (with a greater focus on internal): – Leads focused implementation up until and including a successful handshake, including measurement of KPIs their impact and monitoring of program progress together with the relevant stakeholders- Prepares RFPs responses – Ensures Operational Excellence on matters related to IP protection – Provides consulting services as needed

4. Leads E2E comprehensive process improvement efforts and corporate level projects

5. Analyzes measurements and audit results, and present insights to Amdocs management

6. Develop standards, practices, and tools based on domain expertise

7. Represents and positions Amdocs as an OE industry leader (e.g., participating in and presenting professional forums and conferences, engaging in meetings with customers, etc.)

All you need is…

B.Sc. in Industrial Engineering / Software Engineering

Prior process engineering experience

Comprehensive knowledge in the development of quality-related best practices

Domain expert in the area that is handling the change

Consulting to senior management

Comprehensive knowledge of industry methods, standards, and models (SCRUM, ISO 20000, CMMI, etc.)

Analysis and auditing background – Preferred

~ 5 years of experience in leading SW projects (overall 10 years in SW development), preferably in the telecom industry

Primary Skill: Analytical Thinking & Problem Solving, Communication with Impact, Consulting, Continuous Improvement, Process Excellence

PMP, Six Sigma, Agile Coach certification is good to have

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Why you will love this job:
You will be promoting and leading Operational Excellence and quality at the company or division level while implementing Amdocs and industry best practices

You will represent and position Amdocs as an OE industry leader

Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce